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100% Customer Satisfaction Guarantee

100 percent satisfactionMerchandise returns get you down? Not at Wooden Toddler Toys; we make it easy! You may return a purchase for a refund, merchandise credit, or exchange. Just follow the simple instructions below and be sure to read our guidelines to make your return hassle-free.

No Packing Invoice or Pre-paid Shipping Label?

If you do not have the original invoice enclosed with your order or gift from Wooden Toddler Toys, please call 1-888-WT-TOYS-8 (1-888-988-6978) for assistance. Our associates will be happy to help you.


Refunds and Credits


We'll refund or credit the value of the item and any taxes you were charged. The actual shipping charges we incur by the shipping carrier are nonrefundable. To receive a refund, the original packing invoice should accompany your return.


Easy Returns


We gladly accept returns or exchanges. Please remember to have the original packing invoice and the credit card used for purchase. Without the original packing invoice and your credit card, you may receive an exchange or merchandise credit. Purchases using a Gift Card will be refunded as a merchandise credit.

For gifts sent back to our returns center, we will issue a merchandise credit which can be used for any merchandise in our store. Please provide the original packing slip included with the shipment so we may expedite this process. If you do not have the original packing invoice, please call us at (888)WT-TOYS-8 for assistance in returning Wooden Toddler Toys gifts you have received.

Click here to see more details about our return policy.


Exchanges


Our associates at Wooden Toddler Toys will be happy to assist you with exchanges or replacements for Wooden Toddler Toy items purchased through our online store. For exchanges of mis-sent orders or damaged or defective merchandise, we will credit you for the returned item upon receipt and send you your replacement with no additional shipping charges.

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